Consulting

We can spend as little as a few hours or several days, depending on your needs.  My expertise is especially relevant to retail operations and specialty food & drink. Of course, if you happen to be in the coffee industry, I can train you and your staff on all things coffee as well!

Customized session - variable

Whether you are just starting out, about to hire your first employee, or want to amp up an existing business, I can put together a customized session for you. You choose your topics and I'll put together the material!

Range of topics include:

  • Concept development: Mission, vision, purpose, values
  • Business plan guidance
  • Systems & workflow
  • Menu planning and pricing strategies
  • Interviewing and hiring
  • Team building & leadership
  • Coffee fundamentals & preparation
  • Equipment selection
  • Advanced coffee prep & sensory skills

"Pick my brain" session - 1 hour $100

So many people ask to "pick my brain" about starting a coffee shop or other small business.  Before I got involved in the industry, I would've loved to have insider access!!  I can be that expert in your corner.  Ask me anything over the coffee of your choice and I'll shoot you straight.  Save time, cut your learning curve and get an accurate picture of what it's really like to own a retail shop.

Email me to get on the schedule!

consulting

Book Me to Speak

I speak on a variety of topics and can custom craft a talk based on your needs and the audience. My main areas of focus center around:

  • Building a solid foundation by designing a purposeful business
  • Interviewing, hiring and building a cohesive team
  • Leading with heart for small business owners
  • Connecting with your community and providing ‘elevated’ customer service

What to Expect:

  • Prompt & courteous communication before, during and after the event
  • Collaboration with your team to help market the event on social media
  • Kindness and commitment to serve to the best of my abilities
  • Authentic, engaging and interactive personal style
  • Professionally prepared and delivered subject matter to meet your expectations
  • Post-event follow-up for feedback and evaluation purposes

We can spend a few hours or several days, depending on your needs.
Build a business with heart.

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E2 is an excellent example of a local, community based business. Kudos to the whole staff. There's no place I'd rather go to hang out. (Nice work, Teresa!)

Paul Ballas, Loyal Customer

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E2 is an excellent example of a local, community based business. Kudos to the whole staff. There's no place I'd rather go to hang out. (Nice work, Teresa!)

Paul Ballas, Loyal Customer

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