The Blog

Whether you are interested in coffee, business, or the coffee business, my mission is to curate the coolest coffee tips, straight-up info on what it’s like to be a business owner, and uncommon insights to inspire you.

My writing focuses on coffee, leadership/ personal development, and a variety of topics relevant to small business.

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Essential change in our post-COVID future

Essential change in our post-COVID future

Cataclysmic world events like COVID-19 make you reevaluate a bit!  You reconsider what’s important and what’s not.  What and who really matters in your life, or doesn’t.  How you want to spend your time; what feels like a waste of time.  Inevitably, life changes, and sometimes all we get to do is ...
The ONE thing small business must do in times of Covid

The ONE thing small business must do in times of Covid

I’ve been conspicuously absent from social media and blogging; trying to inform myself and process everything that’s going on in life to the best of my ability just like everyone.  My heart goes out to everyone struggling during this time; especially to other owners dealing with questions about ...
Best customer service tips from 3 experts

Best customer service tips from 3 experts

Serving others whether in business, health care, food service or everyday life is very noble, important, and difficult work.  Although it’s easy to lay claim to great customer service, the truth is it takes a lot of skill to properly care for, communicate with, and serve a variety of.  ...
7 not-so-obvious ways to be bold in business

7 not-so-obvious ways to be bold in business

  BOLD:  Showing an ability to take risks; confident and courageous.  That’s according to the New Oxford American Dictionary. Being bold in life and in business is something I aspire to on a daily basis.  In fact, I uphold it so much that in order to remind myself to be bold, many years ago ...
How to face fear by starting with “what if?”

How to face fear by starting with “what if?”

When I was a little girl, I was a worrywart!  I was famous for all of my “what if” questions What if I get sick?  What if the other kids pick on me?  What if I don’t do well on the test?  My Mom had her work cut out for her because she would constantly ...
5 tips to embrace change in a fast-paced world

5 tips to embrace change in a fast-paced world

When it comes to owning a business, learning to embrace change is a necessary skill.  Especially in retail when dealing with the public — just when you think you’ve seen it all — someone will throw you for a huge loop. I used to stress about it — or lose my temper — but over ...
How Focus leads to progress

How Focus leads to progress

Happy New Year!  2020 is going to be Epic.  I’ve said that several times and it’s true.  How do I know?   Because we all have the power to make of things what we will.  Regardless of our circumstances and hardships, we can always choose how to respond.  We can always decide where and how ...
It’s all a matter of perspective

It’s all a matter of perspective

This is a personal story — from my perspective.  It was a cold, clear night after work, and we finally made it downtown for the outdoor holiday market.  Detroit was all aglow with colorful lights, a huge tree, and people ice skating in Campus Martius.  It was beautiful and festive!  But ...
Why are we so obsessed with scaling in business?

Why are we so obsessed with scaling in business?

In case you don’t hang out in corporate boardrooms or watch episodes of Shark Tank, ‘scaling’ in business is a trending topic! Merriam Webster says: ’Scale’ is increasingly being used as shorthand for ‘scale up’ (“to grow or expand in a proportional and usually ...
Is it all about making money?  What every entrepreneur needs to know.

Is it all about making money? What every entrepreneur needs to know.

Students in my Leadership class often ask if business is — or should be — all about making money.  My response has always been an emphatic “of course not!”  If you’ve read any of my other posts, you’ll know I believe strongly in passion and purpose.  My coffee shop was definitely fueled by a ...
Square up for your $8 latte?

Square up for your $8 latte?

An $8 latte may be coming to a local independent coffeehouse near you — perhaps it already exists in some places.  If you’re a retailer grappling with the Square fee increase, I have some tips here that may help you think through the quandary you are in.  In the process, I’m also going to ...
5 simple pleasures for the last days of Summer

5 simple pleasures for the last days of Summer

Cut yourself some slack from work today and savor the last days of Summer with a few simple pleasures. Yes, maybe school starts next week.  Additionally, you probably have a big project coming up.  Fall is Oh So Busy, and it’s right around the corner.  BUT, the time is 👏right 👏NOW to enjoy. Check ...

Get inspired!
Insights that inspire you to build a business with heart.

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I wanted to take a moment to Thank You for your thoughtful talk; and for the opportunity to be in the company of so many successful and knowledgeable women. I am hopeful that you'll be invited back to Pastel in the near future to give more presentations, as I would love to hear more of what you have to say. Thank you again for all your support and willingness to educate women in business. 

Heather Helms, Gym America

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I wanted to take a moment to Thank You for your thoughtful talk; and for the opportunity to be in the company of so many successful and knowledgeable women. I am hopeful that you'll be invited back to Pastel in the near future to give more presentations, as I would love to hear more of what you have to say. Thank you again for all your support and willingness to educate women in business. 

Heather Helms, Gym America

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